Frequently Asked Questions

How much does it cost? How do you make money?

Kytephone is absolutely free! We will never show ads to your child or sell your private information to anyone.

Is Kytephone available for iPhone?

Kytephone is only available for the Android platform. We are looking for possibilities expanding Kytephone to other platforms like iOS (iPhone), Windows Phone, and BlackBerry.

Which Android phone can Kytephone app run on?

Any Android smartphone running Android version 2.2+. Kytephone gives you the flexibility to buy your child a new Android phone (they start from $60 with no contract) or give your existing Android phone to your child, allowing you to get a new one :)

How to install Kytephone app?

  • Visit kytephone.com from your child's Android phone to download Kytephone application.
  • Open the application and go through the installation wizard.
  • Login using your email and password.
  • Go to Dashboard to create contacts and manage the phone.

How to get voice and data plan?

  • Call your current mobile carrier (AT&T;, Sprint, Verizon, T-Mobile, etc).
  • Request to speak with someone in sales.
  • Ask the agent to add your child's phone to your existing family plan or request a plan with minimum voice (100 Minutes) and data (100 MB). Remember, Kytephone needs your smartphone to have internet connectivity.
  • Provide your the agent with your SIM Card # & IMEI # (found below the battery).
  • Restart the phone by taking out the battery or turning the phone off.

How to upgrade Kytephone app?

  • Go to Menu and tap Upgrade.
  • Log out from the app. It will redirect you to Android app store.
  • Tap Update.
  • Tap Accept & Download.
  • Open Kytephone app.
  • Log in into the app.
  • Go through the installation wizard.
  • Done :)

How to disable and quit Kytephone app?

  • To disable/quit Kytephone app press the menu button on your Android device → tap Exit → enter login/password.
  • If the phone doesn't have Internet connection you may also use unlock code which can be found on the Settings page.

How to install games and other apps?

  • To install new apps go to Android Market and login with your Google account associated with the phone you would like to download new apps to. Newly installed apps will be pushed to your phone(s) remotely.
  • After installation simply go to Apps section on the Dashboard to manage apps.

Help

There are multiple ways to get your question answered:

  • 1. Read our Frequently Asked Questions (FAQ)
  • 2. Talk to us below via Live Chat
  • 3. Email us at info@kytephone.com

FAQ